1. How do I place an order?
You can browse our website, find the product you like, and select your size and quantity. Click “Add to Cart,” then proceed to the “Checkout” page and follow the prompts to complete your order.
2. Can I modify or cancel my order?
You have a short period of time after submitting your order to modify or cancel it by contacting Customer Service. If your order has already shipped, you cannot modify or cancel it.
3. How do I track my order?
You will receive an email with tracking information after your order has shipped. You can click on a link to view the real-time status of your order.
4. What payment methods do you offer?
We accept a variety of payment methods, including but not limited to:
Credit cards (Visa, MasterCard, American Express)
Debit cards
Other e-wallets (if applicable)
5. What is our Return and Refund Policy?
You can request a return and refund within 7 days of receiving your item. For detailed information on returns, please review our “Refund and Return Policy.”
6. How do I contact Customer Service?
You can contact us via the following methods:
Email:john.doe@trivorashop.com
If you have any further questions, please feel free to contact our customer service team. We’ll be happy to help!